Benefits of WebRTC and MPLS Enabled Softphone In addition to improving flexibility and efficiency of the entire customer-fronted calling operations of a business, there are numerous other benefits of using Softphone for business enabled with MPLS and WebRTC. Softphones With WebRTC and MPLS Improve Customer Experience Equipped with Voice-Over-Internet Protocol (VoIP), Softphone delivers exceptional voice…
Significance of cloud telephony services Cloud customer support solutions – keep your communications going smoothly For maintenance and communication issues, cloud telephony software has your back. You may rely on a cloud-based contact center solution to set up an effective contact platform that links remote personnel, all the while requiring no infrastructure investment. It is…
WebRTC (Web Real-Time Communications) What is WebRTC (Web Real-Time Communications)? WebRTC (Web Real-Time Communications) is an open source project that enables real-time voice, text and video communications capabilities between web browsers and devices. WebRTC provides software developers with application programming interfaces (APIs) written in JavaScript. Developers use these APIs to create peer-to-peer (P2P) communications between…
Sender IDs A Sender ID is a unique name or standard mobile number that shows in the “from” field of your text messages on your phone. So, instead of the message coming from a system generated long number, you can choose your company name, campaign name or even a standard mobile number. By using a…
What Is a Blockchain? A blockchain is a distributed database or ledger shared among a computer network’s nodes. They are best known for their crucial role in cryptocurrency systems for maintaining a secure and decentralized record of transactions, but they are not limited to cryptocurrency uses. Blockchains can be used to make data in any…
